Motorways are essential routes for HGVs. With the legal requirement to take a 45 minute break every 4.5 hours, MSAs are a critical outlet for hauliers. Vastly improved facilities for this audience at MSAs, 82 UK MSAs have specific truck stop advertising panels.
- HGV drivers account for around 11% of all MSA visitors.
- They take a longer break of 30 minutes every 2 ¾ hours. 60% make a regular stop at the same services every 2 weeks.
- Visitor satisfaction has risen from 83% to 89% in past year.